Legal request management

Legal intake with confidentiality and a defensible record

EvenTier gives legal one queue for contract and NDA reviews, matter intake, and policy questions. Sign-off routing, deadline SLAs, and internal notes are included in SaaS; enterprise contracts can add self-hosting for privileged data.

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How a legal request moves from intake to a defensible record

A queue for contract, NDA, and matter requests, with counterparty and deadline captured at intake, confidentiality scoped to the people who need it, and a record of who saw what.

One intake queue for contract, NDA, and matter requests

Contract reviews, NDA requests, matter openings, and policy questions arrive in one queue from email, the portal, or the API. Each request type captures what legal needs to triage, including counterparty, deadline, contract value, and matter type, before anyone picks it up.

Custom request types for contracts, NDAs, matters, and advice
Required fields capture counterparty and deadline at intake
Routing rules send each request to the right attorney or paralegal

Sign-off routing for the reviews that need it

Some documents need a second reviewer or GC approval before they go back. Flag those request types for approval and route them through the reviewers in order. The request waits, and the SLA clock pauses, until sign-off clears.

Sequential multi-step approval chains for tiered review
Out-of-office delegation so review never blocks on one person
Every approval and its reviewer recorded with a timestamp

Confidentiality through scoping and internal notes

Legal work is sensitive. Internal notes stay internal, and custom roles keep matters scoped to the people working them, so a request is readable only by the reviewers assigned to it. For teams that need privileged material to stay off shared infrastructure entirely, the same product runs self-hosted on your own servers.

Internal notes the requester never sees; a clean public thread
Custom roles with per-permission, team-scoped access to matters
MFA and per-org IP allowlist for the legal team

Deadlines you can see before they slip

Response and resolution SLAs respect business hours and pause while you wait on the requester or a counterparty. Requests approaching breach surface at the top of the queue, so a time-sensitive review never gets buried.

Per-policy first-response and resolution targets
Breach risk surfaced in the queue, sorted by urgency
The clock pauses while a request waits on the requester or approval

A defensible record of every request

Every assignment, status change, approval, and edit writes an immutable audit row. When you need to show who reviewed a contract and when, or respond to a records request, the history is intact and exportable.

Three audit logs (changes, sign-ins, security) streamed to your SIEM
GDPR erasure in one step, with a cryptographic proof record
Full request history retained and searchable

Self-hosted for privileged data

When privileged material can't sit in a shared cloud, run the same product entirely on your own infrastructure with a signed license, even fully offline, with AI disabled or pointed at your own provider. Deployment, offline validation, and the license model are covered in full on the self-hosted page.

Runs on your own servers, even fully offline, with a signed license
Your data residency, retention policy, and network perimeter
Bring your own AI provider on your own credits, or disable AI entirely

Common questions

Can we keep legal requests confidential from other teams?

Yes. Custom roles scope matters to the people working them, and internal notes are never visible to the requester. Combined with per-org IP allowlisting and MFA, the legal queue stays scoped to the legal team rather than the rest of the organisation.

Can reviews require a second approver before they close?

Yes. Flag a request type as requiring approval and configure an ordered chain, for example reviewer then GC. The request stays in a waiting state with the SLA clock paused until the final step signs off, and a denial cancels the remaining steps.

Do the employees submitting legal requests cost anything?

No. Requesters are unlimited and free on every plan. You pay $49 per agent per month for the legal team working the queue, and the first 3 agents are free forever.

Can we run this on our own infrastructure for privileged material?

Yes, through an annual enterprise contract starting at $20 per agent per month. The same product runs on your infrastructure with a signed license, even fully offline, so privileged and confidential material stays inside your perimeter. AI can be disabled entirely with one setting.

Approval workflows

The full approval model: sequential chains, delegation, SLA pause, and audit across any request type.

Self-hosted helpdesk

Run the whole platform on your own infrastructure with a signed license, even fully offline.

Trust & security

SSO, SCIM, audit streams, data handling, and an honest account of what isn't done yet.

Early access · August 2026

Be in the first wave.

Early-access customers get a direct line to the team during setup, while we open spots in waves.

No card. We'll email you when your spot opens.